Dynadot Help

To add an extra layer of security to your Dynadot account, you can enable Two-Factor Authentication (2FA) using an authenticator app. Follow these steps to set it up.

Step 1: Install an Authenticator App

Install an authenticator app on your smartphone. You can use any compatible app, such as:

• Google Authenticator
• Microsoft Authenticator
• Authy
• Duo Mobile

Step 2: Set Up Your Authenticator App

1. Sign in to your Dynadot account.
2. Select My Info from the left-side menu, then click Security.
3. Unlock your account.
4. In the Two-Factor Authentication section, click the + (plus) icon next to Authenticator App.
5. A new page will display a Key and a QR code.
6. Open your authenticator app and scan the QR code, or manually enter the provided Key.
7. Your Dynadot account should now appear in the authenticator app, labeled with your Dynadot username.
8. Generate a six-digit verification token in the app.

Step 3: Enable Authenticator App Verification

1. Return to the Dynadot website.
2. Enter the six-digit token generated by your authenticator app in the "Generate A Token" field.
3. Click Enable Authenticator App.
4. Once enabled successfully, you will see the confirmation message: "Authenticator App has been Enabled."

Note: After enabling the authenticator app, click "Lock Account Now" to secure your account immediately.

Lost your cellphone or can't access Google Authenticator?
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