Dynadot Help

If you're encountering an error when trying to publish your website, it's typically due to a domain connection issue. This guide will help you diagnose and resolve the most common problems.

Please work through the following checks in order.

Check 1: Verify Your Domain Connection

Your domain must be correctly pointed to the Dynadot Website Builder.

• The Cause: When you created your site, you were prompted to connect a domain and "update the domain DNS to use website builder". Confirm your domain's DNS is set to the Dynadot Website Builder.

• The Solution: Check How do I connect my domain with my Website Builder?

Check 2: Wait for DNS Propagation

DNS changes are not instant and need time to take effect across the internet.

• The Cause: If you recently connected your domain or changed its DNS settings, it can take 24-48 hours for these changes to fully propagate.

• The Solution: If you've recently made a change, please wait a few hours. You can check the propagation status using our IP Lookup Tool.

Check 3: Wait for SSL Certificate Issuance

We automatically provide a free SSL certificate for your domain, but it requires time to be issued.

• The Cause: The system needs a few hours to generate and apply the SSL certificate.

• The Solution: If you see the message: "We're currently enhancing your website's security in preparation for launch. Please try again shortly!", this process is still underway. Please wait a few hours and try pressing the "Publish" button again.

Still Can't Publish?

If you have confirmed all of the above and are still experiencing issues, our support team is ready to help.

Please contact our Online Support team and provide the following information to help us troubleshoot faster:

• Your domain name.

• A screenshot of the error message you see.

We will be happy to assist you