Dynadot Help

Setting up your auto-renew payment method for a group of domains is a great way to prevent your domains from expiring, but adding a backup payment method can provide even more comfort in ensuring you don't lose your domain names! If your domains are set to auto-renew and your default payment fails, we'll try processing your auto-renewals with your backup payment method.

To set up a backup auto-renew payment method for a group of domains, please follow these steps:

1. Sign in to your Dynadot account.
2. Click "My Domains" and then "Manage Domains" from the left-side menu bar.
3. Check the boxes next to the domain names for which you want to set the auto-renew payment method. To select all your domains, check the box at the top of the frame.
4. Click "Action" and then "Renew Options" from the drop-down.
5. Check the box next to "Add a backup payment method" and select your backup payment type.
6. Click "Save Settings" to save your changes.

NOTE:

• Your backup payment method must use the same currency as your primary payment type.
• There are 3 payment types used for auto-renewals. You can choose account credit, credit card, or linked PayPal account (assuming you already added a credit card, or linked PayPal account).
• You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders.
• If we cannot process your payment, then your domain will not be renewed, and you will receive an email from us about it.
• The payment method you choose for auto-renewals is NOT the same payment method used for marketplace autopay.