Dynadot Help

A sub account is a separate Dynadot account that can access another Dynadot account. This is useful for large businesses or web developers. Now, owners can allow others to manage their domains and website builders through a range of capabilities. To enable this feature, the first step requires a different/new Dynadot account. This account will have a different account-holder, username, account info, etc.

Account owners can select the checkboxes to grant sub-account users access to the following features:

1. Domains: Allows the sub-account user to manage domains.
2. Auction Bids: Allows the sub-account user to place bids on Dynadot Aftermarket auctions on the account owner's behalf.
3. Websites: Allows the sub-account user to manage website builders. Website access can be set separately for each website builder, with separate permissions for website management and order processing.
4. SSL: Allows the sub-account user to manage SSL certificates.

Want to specify folders of domains that the sub account have access to manage?
The main account can assign the sub account for specific domains by adding the domains into a specific folder.

Learn how to create a smarter domain folder or add domains to your smarter folder.

NOTE: Payment and billing are hidden from all access levels and remain the owner's responsibility.

How can I invite other accounts?

1. Sign in to your Dynadot account.
2. On the left-hand side, select "My Info" and then "Sub Accounts" in the drop-down.
3. Click on the "Add User" button.
4. Enter the staff member's email address, select the access level, then click "Send Invite".

An email will be sent to the staff member to confirm access within 48 hours.

1. Sign in to your Dynadot account.
2. On the left-hand side, select "My Info" and then"Sub Accounts" in the drop-down.
3. Click on the "Accounts I can access" tab.
4. Click on the "Request Access" button.
5. Enter the forum name, the email address associated with the owner's account, the access level, and then click "Send Request".

An email will be sent to owner.

NOTE: The owner must log into the same account that is associated with the Dynadot user and forum name. Once logged in, the owner can confirm, deny, and change access levels.

How do I accept access from the owner?

• Scenario A: The recipient already has a Dynadot account.
• Scenario B: The recipient does NOT have a Dynadot account.

1. Open the invitation email from the email address sent from the owner.
2. Click on "Sign in to confirm access".
3. Sign in to your Dynadot account.
4. Click on "Confirm Access".

1. Create your Dynadot account.
2. After the security questions have been answered, please return to the email and click "Confirm Access".
3. Log into your Dynadot account and confirm access.

How do I accept access from the owner?

1. Sign in to your Dynadot account.
2. On the left-hand side, click "My Info" and then "Sub accounts" in the drop-down.
3. Click on the "Accounts I can access" tab.
4. Locate the account you would like to access and click "Access Now".
5. You're now viewing the owner's account based on the permissions that have been enabled. A blue banner will display be displayed across your account showing your account.

To log out of owner's account

1. Click on the "Exit sub-account" button on the top right-hand side.
2. You're now in your account.